Technical Sales Specialist

Short Description

About Us:

​​​​​​As a family-owned company, it’s the people who continue to make STIHL a successful, world-class brand.  Since revolutionizing the forestry industry in Germany with the first electric chainsaw in 1926, the STIHL name has remained synonymous with outstanding innovations, high-quality products and comprehensive service.

About the Role:

STIHL is seeking a highly motivated Technical Sales Specialist to join our team! With competitive compensation, excellent benefits and exciting growth potential, it is a great time to join the STIHL team.

Company Benefits Include:

• Multiple bonus opportunities with potential annual merit increases
• Medical, Dental & Vision Insurance
• Company Paid Short & Long-Term Disability
• Company provided Life Insurance
• Fully vested after 5 years Pension Plan
• 401k Plan with employer match
• Vacation, and sick time with 11 paid holidays

About You

The ideal candidate will live in or near to Orange County, CA.

Purpose

The Technical Sales Specialist (TSS) represents the first line of technical and application training for dealers and commercial end users. Responsibilities include working with Territory Managers to identify dealers and end users in need of hands-on, in-the-field trainings. This includes working with end users who use non-STIHL products. TSS’s are also responsible for supporting National Accounts. This position is an outside sales position; the essential functions of this job will be completed remotely.

Job Duties & Responsibilities

• Visit strategic commercial and municipal accounts with a focus on increasing sales of STIHL equipment by offering training, feature & benefit comparisons and product demonstrations.
• Identify and prospect new commercial and municipal accounts who presently carry competitive products with the goal of converting them to STIHL customers.
• Develop, implement, demonstrate and evaluate product training programs and initiate contact with actual and potential customers to include but not limited to landscapers, loggers, golf courses, contractors, arborists and municipalities. 
• Call on and visit National Accounts at an appropriate frequency for safety and product training, new product introductions, troubleshooting and demonstration support.
• Attend and support STIHL and various regional trade shows, training events (i.e., STIHL U) and dealer events to promote STIHL, our products and services.
• Maintain reporting (updating CRM, monthly field reports, field input in regards to competitor and product performance/quality issues, expense reports, email).
• Support territory managers and merchandising team with new dealer set up, product and service training.
• Attend sales meetings, dealer training meetings and other required meetings and training.
• All other duties and responsibilities as assigned

Specifications

• Vocational/Technical School with small engine or other mechanical degree preferred
• Outdoor power equipment service experience preferred
• Computer skills including proficiency in MS Office and web-based programs
• Demonstrates effective time management, willingness for extended overnight travel, presentation skills, and willingness to improve skills by utilizing continuing education and training resources
• Sales prospecting experience
• Self-starter and able to perform well with minimal supervision
• Spanish language skills required
• 3-5 years of related work experience required
• 50% travel required (on average)