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Business Systems Analyst


To provide support for business systems and applications within the STIHL environment.  To troubleshoot end-user application issues.  To analyze and assist in defining business requirements to deliver solutions for support requests; additional functionality; or revisions to existing systems.  To develop and maintain standards for systems and applications as business requirements dictate.

Job Duties & Responsibilities
  • Provides end-user support for various business systems and applications within the STIHL environment.
  • Develops business systems and application requirements and specifications according to business requirements.
  • Assists in upgrades and new implementations of enterprise business systems and applications to address business requirements.
  • Monitors system performance, performs problem determination and implements changes accordingly.
  • Participates in testing of business solutions.
  • Provides user training and documentation as required.
  • Interfaces with external consultants in support of business systems and applications.
  • Supports company policies and procedures and ensure adherence to STIHL Inc. computer and security policies.
  • Leads small project teams and perform project tasks as required.
  • Maintains and present status of ongoing project milestones and tasks as required.
  • Maintains currency with respect to technical skills by attending training classes and seminars as needed.           
  • Assume additional related responsibilities as needed
  • Bachelor’s degree in an Information Systems related discipline or equivalent combination of education and experience. 
  • 5+ years experience in supporting software development life cycle and methodologies for enterprise applications.
  • 2+ years of hands-on experience in a manufacturing, distribution or logistics environment.         
  • 1+ years of hands-on experience with relational databases, programming and development.  
  • Intermediate to advanced Microsoft software, including Excel, PowerPoint & Access.             
  • Excellent verbal and written communication skills
  • Experience leading and performing tasks within small project teams preferred.
  • Ability to troubleshoot software and application problems preferred.
  • Some travel required as dictated by business requirements.

Nearest Major Market: Virginia Beach