Ariba Systems Specialist

About Us:


​​​​​​As a family-owned company, it’s the people who continue to make STIHL a successful, world-class brand.  Since revolutionizing the forestry industry in Germany with the first electric chainsaw in 1926, the STIHL name has remained synonymous with outstanding innovations, high-quality products and comprehensive service.


STIHL is seeking a highly motivated Business Application Specialist to join our team! With competitive compensation, excellent benefits and exciting growth potential, it's a great time to join the STIHL team.


Company Benefits Include:

  • Multiple bonus opportunities with potential annual merit increases
  • Medical, Dental & Vision Insurance
  • Onsite Health & Wellness Center for employees and family members
  • Company Paid Short & Long-Term Disability
  • Company provided Life Insurance
  • Pension Plan - Fully vested after 5 years
  • 401k Plan with employer match
  • Vacation, & Sick time with 11 paid holidays


About You

This person will be responsible for coordinating the efforts associated with the Ariba purchasing application at STIHL. This includes acting as a customer administrator role for the application, overseeing new feature introduction, supporting error triage and resolution, supporting ongoing system improvements, and managing/updating workflows.

Job Duties & Responsibilities:


  • Acts as a main point of contact for higher level Ariba system questions/challenges
  • Works cross functionally with IT, Finance, and Ariba as part of a support team to cover the end to end functionality of the system
  • Handles IT Helpdesk tickets related to Ariba support including access requests, errors, and improvement requests
  • Issues support cases to Ariba for advanced assistance and participates in weekly cross functional program management calls
  • Applies purchasing process requirements and best practices to the system configuration considering corporate compliance and policies
  • Oversee and manage change management and communication associated with the system and underlying processes
  • Attends training classes, special technical and administration courses, seminars, exhibits and trade shows as needed in order to maintain currency with respect to technical and professional skills.
  • Monitors new system functionality (e.g. Ariba quarterly releases) and best practices from other customers
  • Continues to drive innovative process improvements and efficiencies within the system and overall workflow
  • Conducts training of Purchasing team members and end users on the Ariba application
  • Supports the maintenance and updating of eCatalogs in Ariba


  • Bachelor's Degree in Procurement, Business, IT or other relevant area preferred
  • 4+ years of related experience
  • Experienced with best practice procurement processes and business process (re)engineering
  • Advanced knowledge of the Ariba application, preferably from a system administrator standpoint with particular focus on a full suite enabled system (P2P/Buying and invoicing, Sourcing, Contracts, SLP, Ariba Network)
  • Advanced leadership and teamwork skills.
  • Strong communication and presentation skills at all organizational levels.
  • Proven experience with requirements gathering and translating to functional specifications in the system
  • Dynamic team player with a strong commitment and sound technical judgement with adherence to process, policy and audit compliance
  • Proven problem solving skills and attention to detail
  • Familiarity with SAP preferred
  • Proficient at all MS Office applications



Nearest Major Market: Virginia Beach