Application Specialist - Sr
About Us
As a family-owned company, it’s the people who continue to make STIHL a successful, world-class brand. Since revolutionizing the forestry industry in Germany with the first electric chainsaw in 1926, the STIHL name has remained synonymous with outstanding innovations, high-quality products and comprehensive service.
We are seeking a Sr. Application Specialist to join the team. With competitive compensation, excellent benefits and exciting growth potential, it is a great time to join the STIHL team!
Why You’ll Love Working at STIHL:
- Competitive pay with multiple bonus opportunities and potential for annual merit increases
- Excellent health benefits including Medical, Dental & Vision Insurance
- Onsite Health & Wellness Center for employees and eligible family members
- Company-paid Life Insurance and Short & Long-Term Disability
- Robust retirement offerings including:
- A fully vested Pension Plan after 5 years
- A 401(k) with generous employer match
- Paid time off including 11 Paid Holidays
- A strong culture of stability, community, and innovation
About You
You analyze, program, and configure end‑user applications. You review detailed business, functional, technical requirements, and application specifications to ensure you understand exactly what’s needed. You develop custom internal applications and configure commercial‑off‑the‑shelf (COTS) solutions using programming, scripting, and database languages.
You support testing, deployment, maintenance, and enhancement activities by resolving programming or configuration issues, adapting to scope changes, and responding to requests for application improvements.
Job Duties & Responsibilities
- Providing applications support to employee end-users and customers for custom-developed and commercial-off-the-shelf (COTS) applications including Microsoft Dynamics, SAP, B2B/B2C web applications, and other internal applications
- Diagnosing problems through discussions with users and coordinating with internal support teams and operations groups and/or with vendors to resolve problems
- Supporting application testing, deployment, and maintenance activities by correcting programming/configuration errors, responding to scope changes, and implementing enhancement requests
- Documenting user requirements, creating functional specifications, and developing technical documentation and end-user training materials
- Participating on cross-functional Business Intelligence team, providing support and expertise for data integration, data collection, data analysis, and reporting
- Responding to user requests to research complex problems. Analyzing, troubleshooting, and diagnosing problems and documenting resolutions for future training and to facilitate knowledge transfer and prevent problem reoccurrence
- Creating and maintaining functional specifications technical documentation for end-user support and training
- Monitoring Help Desk support tickets and managing the escalation, resolution, and closing of the tickets
- Developing test scenarios, test scripts and performing end-to-end systems integration testing
- All other duties and responsibilities as assigned
Specifications
Education: Bachelor’s Degree in Information Technology, Business, Business Systems, or equivalent combination of education and experience preferred
Licenses/Certifications: Microsoft Dynamics Certficiation
Knowledge, Skills and Abilities: Proven ability to work creatively and analytically in a problem-solving environment. Excellent communication skills (written and oral), interpersonal skills. Strong analytical and organizational skills
Work Experience: 7+ years
Nearest Major Market: Virginia Beach