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Territory Manager

27962

Purpose

To actively represent STIHL within a defined geographical area in terms of product, accessory sales, and customer relations. To foster dealer satisfaction with the STIHL Branch, STIHL products, and all related accessories.

Job Duties & Responsibilities

  • On a consistent and planned basis, contacts existing customers to inform, train, and educate them on all new and current STIHL products and related accessories.
  • Uses all available resources, (eg: on-line, computer programs, etc.), to conduct periodic analysis of potential customer demand, new and emerging marketing/merchandising styles and required product and accessory inventory.
  • Recommends product mixture, display arrangements, and stocking levels to customers.
  • Assists customers with placing product and accessory orders.
  • Resolves conflict, informational and communication issues as required.
  • Researches geographic area for potential customers, prioritizes leads and compiles lists for both immediate and future action.
  • Contacts potential new customers by telephone, email or in person to arrange a personal visit to present the appropriate STIHL products and related accessories for the initial new customer order.
  • Answers questions with respect to sales potential, branch support, distribution features, etc.
  • Produces reports, notes and lists regarding contacts and status of territory sales and results from recent sales calls.
  • Prepares regular sales call reports, identifying sales, strengths, weaknesses, customer concerns, and competitive activity.
  • Participates in trade shows, sales promotions, and dealer promotions to foster customer relations.
  • Assumes additional related responsibilities as needed.

Specifications

  • Bachelor’s Degree in related discipline or equivalent combination of education and experience.
  • 5+ years of related experience in portable power equipment sales/service preferred.
  • Performs work under minimal supervision.
  • Intermediate to advanced knowledge of Microsoft software, including Word, Excel, and PowerPoint.
  • Excellent verbal and written communication skills
  • Must be able to travel a minimum of 4 days per week by road and/or air.        

Competencies

Manage in a partnership-like manner
Contribute Expertise
Think analytically and solve problems
Form Relationships
Shape Change
Take Responsibility
Think and Act Entrepreneurially
Work in a results-oriented manner


Nearest Major Market: Visalia
Nearest Secondary Market: Tulare