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Business Process Analyst

Purpose

To benchmark, analyze, review, develop and expand internal and external business process development initiatives and other projects across all of STIHL Inc. To lead cross functional teams, leveraging multiple problem solving tools and methodologies. To support subject matter expertise in the continuous improvement process, participate in review boards and work with idea plus, and enhance problem solving methodology in order to improve quality, cost savings and efficiently manage future growth.

Job Duties & Responsibilities
  • Builds and maintains habitual positive relationships within cross functional teams in multiple departments.
  • Provides management analyses of business data for use in decision making and organizational efficiency improvement initiatives. Works with all STIHL Inc. department team members to include but not limited to Finance, Sales, Marketing, Technical Services, Engineering, Production, Production Scheduling, Maintenance, Materials and Purchasing, Warehousing.
  • Supports data based decision making and development solutions by co-creating or initiating clear problem statements, methods & standards and timelines for testing and evaluation (e.g. base-line data).
  • Builds and maintains current state and future state detailed process flow diagrams to show visual representation of process activities, resources and systems.
  • Aggregates and performs statistical analysis on business data based on requests from project teams or senior leadership.
  • Develops and implements solutions for departmental problems using problem solving techniques like DMAIC, 5-Why, Ishikawa Diagrams, and many others.
  • Compiles, drafts and presents clear synthesized findings as well as periodic project work updates to senior leadership and other stakeholders.
  • Supports training and leadership development towards an accountable mindset of continuous improvement aligned with Global STIHL.
  • Participates in the development, deployment, engagement, and optimization of the leadership development Program.
  • Assumes additional related duties as needed.
Specifications
  • Bachelor’s degree in engineering or equivalent combination of education and experience.
  • 7+ years of experience preferred.
  • Lean Six Sigma and Manufacturing experience preferred.
  • Previous experience working in close team environment preferred.
  • Performs work under minimal supervision. Handles complex issues and problems, and refers only the most complex issues to higher-level staff.
  • Intermediate to advanced knowledge of Microsoft Office software, including Word, Excel, PowerPoint etc.
  • Basic SAP experience preferred.
  • Excellent verbal and written communication skills.
  • Strong problem solving, analytical and conflict resolution skills.                         
  • Ability to encourage, guide, and direct others to improve performance.


Nearest Major Market: Virginia Beach